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Support & Helpdesk Services

Supplier: Evolution Future Solutions

At Evolution Future Solutions we understand that peace of mind in the daily running of your business will allow you the time to focus on the important tasks in your business and its growth.

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Prompt and effective support is needed to ensure the resolution of issues, and even simple queries, in the quickest and most painless manner with a range of options to suit your needs.

1.  In-house Helpdesk Call Centre - assistance with day-to-day operational matters relating to business software and IT infrastructure.

2.  ‘All week unlimited service' available - unlimited access to online and telephone support from the Evolution Future Solutions helpdesk

  • Peace of mind by knowing you can turn to us at any time (in business hours) for real help
  • Critical business assurance by reducing the risk of problems you can't easily solve and need help with
  • Removal of unnecessary approval processes so you don't have to wait for a signature to get an issue resolved; and,
  • Reduction of administration costs by reduced invoices to process through accounts payable

3.  SAP System Alert where infrastructure diagnostics are used online to prevent major failures and interruptions to your business.

Our experience and knowledge is there for you to quickly get you up and running when you have even small problems to fix.

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