One of the first things managers looking for inspection software will notice is the large price difference between customised inspection software and out-of-the-box (‘OOTB’) solutions.
OOTB software can cost anywhere between a few hundred dollars to a few thousand dollars while tailored offerings cost significantly more, sometimes up to fifty thousand dollars depending on the size of the organisation and the complexity of the inspection process or processes. So when is customisation worth the additional cost?
For small firms with fairly basic inspection processes, an OOTB inspection software suite will meet all of your needs. Basically “out-of-the -box” means that the software is standard: there’s only one version and you’ll have to use what customisation options are available to automate as best as possible your current inspection system. You will not be able to change certain field names, nor will you be able to add additional fields or specific requirements of your particular inspection process. There is limited customisation and so you might not be able to convert your paper-based process into an identical electronic form, but the inspection software should be able to do everything you want it to do in some way or another.
One of the selling points of customised software is that you don’t have to change your inspection process to suit the software. Instead the inspection software providers will work with you to make sure the program has all the fields you require, in the order you require and that any non-standard requirements are added. Essentially tailored inspection software solutions allow managers to create a program that is unique to the specifications and requirements of their firm. If you have a fairly complex inspection process or more than one inspection process then an OOTB solution will just not cut it.