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Water Treatment In The Hotel Industry

Supplier: Culligan Australia
11 December, 2008

The problems facing water users in the hotel industry are similar in many ways to those facing domestic users, though a number of fundamental differences also exist. Water is needed for drinking, cooking, washing, laundry and heating in a large hotel just as it is in a small apartment. The differences appear, however, when business issues have to be compared: in the hotel industry the cost factor assumes far greater importance than it does for domestic users

Drinking water

The water that comes out of the taps in a hotel must be absolutely perfect in terms of hygiene, taste, smell and clarity. If the mains water supply is unable to deliver top quality drinking water, the hotelier must find a way to treat it, so that guests can obtain drinking water that is perfectly hygienic, free from unpleasant tastes and smells, and perfectly clear. The hotelier assumes even greater responsibility if the hotel's water does not come from a municipal supply,but from alternative sources like wells, brackish or sea water, and has to be rendered drinkable before it can be used.

Kitchen and bar

Top quality water is obviously essential in the hotel kitchen and bar. If the tap water has a bad taste, what will the hotel's food and drinks taste like?

Also, on a purely technical point, hotel managers need to remember that dishwashers and espresso coffee machines give far better results and last a lot longer if they are supplied with properly softened water.

Boiler room

If you own or run a hotel, your problems are not dissimilar to those of a factory manager. Running a large hotel is almost like being the mayor of a small town. Every little problem has a knock-on effect on the hotel's services, and can badly influence customer satisfaction. The water supply therefore demands its own control and prevention system, in which the provision of dedicated water supplies for the different systems in the hotel is a fundamental requirement. Properly treated water supplies can lead to major benefits for the heating, domestic water production and air conditioning systems. (In the case of the air conditioning system particular, a proper treatment is essential to protect guests against the risk of legionnaires disease).


The technical. problems that untreated water can cause for the hotel's systems are well known: furred up coils, pipes blocked with lime scale, damaged sanitary ware and high energy costs.Hotels need to look after their systems and equipment properly, not only because these systems represent major investments in themselves but because servicing and repairs are high cost items too. The installation of a water softening system capable of safeguarding the hotel's systems against lime scale damage will soon be amortised by savings in maintenance and repairs.

Labour costs

The use of poor quality water dramatically increases the time it takes to clean sanitary ware, tiles and taps. Even the crockery and cookware come out brighter and shinier and with far less time and effort if the washing water is of the right quality. That is why hotel managers need to take account of the reductions in labour costs that can be achieved by using properly treated water.


The use of softened water in the hotel laundry not only guarantees a far better wash quality but also saves the hotel a great deal of money. The laundry will be soft to the touch and last longer, and detergent and softener consumption will be dramatically reduced


If you manage a hotel, a farm tourism business, or a holiday club, you know that swimming-pools, saunas, whirlpools, and hydromassage baths not only attract guests but convince them to stay as long as their business allows. If great facilities are provided on-site, guests simply do not need to go looking for them elsewhere.To achieve this, however, the water in your swimming-pool must be absolutely perfect.A cloudy looking swimming-pool is a sure way of losing your guests. Attractive, welcoming pools are in increasing demanded even in seaside hotels, where more and more guests are appreciating the hygiene, safety and comfort of a hotel pool over the natural but often inconvenient sea