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Web-Based Solution for Customer Support - Customer Portal

Supplier: Cordett playlist_addCompare

Launched in 2005, Customer Portal is the culmination of two years of development of software and web based customer assessment of brands, offering online management support systems to brands.

Price Guide (Inc GST): POA

Customer Portal supplies cost effective and clear web-based software applications that improve workflow and information management for executive personnel in marketing, customer service, sales, general management all the way to board level.

Our web-based software help companies capture the enormous benefits and efficiencies made possible by moving from paper-based to the electronic management of all information relating to customer satisfaction reviews, product interpretation and corporate profile assessments.

No other company combines Customer Portal’s experience in state-of-the-art technology development with our understanding of customer relations and management support processes.

The launch of Customer Portal has signaled a breakthrough for the industry.

Sourcing customer interpretation of your brand and product has been a continuous proliferation in the number and types of sponsorship assessment available to companies for consideration.

While the volume and complexity of information has grown, the methods for managing this information have largely stayed the same, and resources have often been reduced.

The result is increasing frustration on the part of marketing and sales professionals (and executive management), as more and more time and resources are consumed by tedious, time consuming tasks that do not deliver fast, reliable and accurate results, in an easily managed format.

Customer Portal changes this by giving people back the time to focus on relationships and value-add, mission critical activities.

The data collected is straight from your customer base.

Customer Portal offers the most comprehensive web-based assessment and management system in the marketplace by layering a suite of support management tools to compliment customer and brand’s robust set of customer service functions.

Customer Portal is the first closed-loop web-based solution of its kind.

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