Case Study: Restaurant installs POS cash register system

Vectron's POS Colour Touch system was proposed and installed throughout the venue.

Naked for Satan Bar and Restaurant is one of Melbourne's upcoming venues. A high volume Vodka & Pintxos bar the busy counter area is laden with self service Basque style snacks (Pintxos). The stunning décor in the large bar restaurant area cleverly blends the unique history of the venue with up to the minute design.

The owners had used Vectron before and were searching for a fast service POS solution which would also look stylish enough for their contemporary bar/restaurant. Max and Pat Fink, the proprietors approached Vectron again for a suitable solution.

The Need

The POS system needed to be reliable and proven to work in high volume venues. It had to support fast customer service rates, be easy to use and simple to train staff on. Space constraints at the busy counter areas demanded toughened touch screens with concise visual layouts.

Vectron’s product portfolio includes specific systems for bars and restaurants. After reviewing the owner’s needs for their new venue, the Vectron Colour Touch system was proposed and installed throughout the venue.

“This is the third venue I have done with them, they take their time to know you as a client, have many options and price ranges you can choose from. The owners were great; they picked our brains and suggested which system could meet our needs”
Max Fink, Owner, Naked for Satan.

Robust, totally splashproof solution

The Vectron Colour Touch combines cash register simplicity and reliability with POS features. The brilliantly visible  12.1" colour TFT display suits bright and softly lit environments  A large, splash-proof display offers an interactive touch-screen surface, for rapid, intuitive operations.  The whole POS cash register is hardly larger than the screen itself. Optimized water resistant construction protected the cash register from damage by wet hands or water spills.

“We have been using Vectron for 10 years at other venues. We needed something that was fast and robust as we are a high speed, high volume bar. The speed is incredible and the hardware can take a beating. Our bar set up gives us no option but to workaround the cash register. Wet hands, syrup, fingernails, coffee, we have never had a system that would take so much spillage” states Pat.

Robust and simple to operate, the Vectron Colour Touch guides new and part time servers quickly through on-screen menu choices. Table plans show how long tables have been occupied and which tables are free. All terminals can be customized to suit the needs of individual points of service.

“Very simple, anyone who can use a PC or mobile phone can use Vectron. The system has reduced our staff numbers. We can get through customers quickly and our expense, bar and kitchen orders are very quick. It’s a dream; clear, quick, large print thermal printers are quick and easy to read”

Concise management reports

The owners also required a reporting option keep on track with sales, trends, peak and slow
times. The Vectron Colour Touch provides intelligent reporting for effective management control.
Consolidated reports can be collected across the system by a master terminal or back office PC.

“No other system gives me the flexibility to do that. We look at reports on what sells, within minutes I know how I am traveling, it helps me work out what I need to fix up and where I’m going”  stated Max

24/7 Service

Max concluded “Vectron catered for our every need; everything we wanted was not at all hard.  What they provided was the top of the range for us. Our life is so easy and stress free. If the staff are happy I’m happy. I just keep going back to them because of their great history”.

The Vectron Colour Touch system is also available in several other touch screen designs from low footprint terminals to mobile POS. With over 100,000 installations worldwide, venues can be confident that every feature they need has been thoroughly tried and tested before.

Vectron Systems are a leading supplier of POS systems. If you want to find out which system best suits your business, call 1300 789 366 or email [email protected]