A local licensed club, The Hoppers installed Vectron's pagers for all their floor meals.
In larger venues or outdoor dining areas, staff can spend tens of minutes hunting for customers whilst food goes cold. Simple and cost effective, coaster or paddle pagers flash and beep to tell when a patron’s meal is ready. This allows customers to roam the gaming or bar areas freely after ordering their meal and and once called, go to a central meal pick up place.
The Hoppers Club, a large licensed venue with a membership of 9,000 installed pagers for their floor meal. The video shows how the pagers help cut down on wasted staff time.
Excerpt
"We could do 450 meals in one Saturday night. As you can order a meal anywhere in the club, the customer would move anywhere and staff would then spend 10 minutes trying to locate a table number. We designed a central meal pick up place and gave numbered pagers to customers. The pager number is also on the meal order.
"People are getting their meals a lot faster and hotter. Table numbers are outdated. We have a different coaster style pager in the gaming area for snack food cooked in the gaming room. Wherever the person is they know where to go. It’s another good service to the patrons in combination with our extended dining times as we can offer meals 24/7 in the lounge area.
"Staff are more productive on their work time. For a simple system I would highly recommend it. This pager service is fantastic, one of the best things we have done. The pager vibrates and lights up so no one can ignore it."
Read more on Hoppers Club POS system case study here.
Vectron offers a full range of restaurant and hospitality paging system which can also be integrated with the POS systems.
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