Hotel selects Vectron Hospitality POS

Vectron team in SA recently installed a two-till POS system in this historic country pub, complete with a feature rich back office system.

The hotel’s main bars run a brisk business on weekends and the owners needed a new POS system which was robust and easy to use. A simple touch screen design was key to getting staff up and running immediately with minimal fuss. Vectron’s highly intuitive screen layouts were also easy to use and helped reduce staff training times.
 
The main touch screen menu was laid out to list all the popular drinks letting staff transact the bulk of daily sales without ever tabbing out of the main screen. Menu changes were a breeze with management changing menus fast by selecting text/images or both on the keys.
 
"We are really happy with the Vectron POS System we have had put into our hotel," stated Mark Chapman, owner of The Great Eastern Hotel, Littlehampton. "It’s flexible - we can set it up to suit our requirements and add to the system later as circumstances change. Our staff are extremely happy with this system and find it very easy to read and operate; a lot of products can be listed."
 
A full suite of back office reporting came as standard in the POS system. A host of standard reports were supplied along with configurable report formats. Each report was designed to support management decisions or concise daily reports to make operational tasks easier. The venue could display, print and export any report in excel or graph format.
 
"The back office system is easy to use and understand, printing of reports extremely simple."
 
Local Support
 
Many local venues found support to be the main stumbling block when selecting systems suppliers. Vectron’s SA office was able to offer full sales and support to country pubs and hotels. The POS team headed by Lissa and Param is Adelaide based and has already played an active role with the local SA Hotel’s association.
 
"Vectron’s comprehensive onsite training ensured that each and every member of staff could carry out their tasks confidently and quickly."
 
Two hospitality hardened touch screen terminals were installed in the main bar area along with silent networked receipt prints and cash drawers. Linked in receipt printers made transmitting orders to the kitchen, fast and error proof. As the system has proved to be such a success with staff, the hotel is in the process of extending touchscreen tills to the bottle shop and bistro area.
 
Mark concluded, "Overall we can’t fault this system and it has been a huge asset to our growing business. We are looking forward to adding to this system as we continue to expand our business. Everybody really enjoys using this system."
 
If you operate a bar, pub or restaurant and you would like to find out more about how Vectron can benefit you, then visit Vectron’s website or email our friendly team.

All Vectron’s POS systems are available on a modest weekly rental basis.