By managing our business responsibly, we support the creation of a financially stable organisation and deliver value to our customers
Areas of focus
To operate sustainably we focus our activities in our key impact areas. These impact areas reflect both our opportunities to make a positive. By managing these areas well we believe we can deliver the best possible benefits for both our business and the community.
Responsible business practices
We ensure that these practices are upheld across our business through our Employee induction and employee training programmes.
Clients
We believe in delivering excellent service for our clients to meet their needs. We ensure that we manage their services responsibly, adhering to any legal requirements. We have robust policies and procedures in place to ensure we meet these requirements, providing user guidance and online training to our employees.
Supporting our employees
We value our employees and are committed to providing them with a workplace which is safe and secure. We aim to create a culture where every employee is treated fairly and with respect. We recognise the value that a diverse workforce can bring and we do not accept any form of discrimination. We believe in creating an inspiring workplace, committing to developing our people, giving them the right skills to help deliver our business strategy.
Managing our supply chain
We aim to develop mutually beneficial relationships with our suppliers and we are committed to working with suppliers who meet our business and sustainability standards.
Environmental management
We are committed to identifying, managing and minimising the environmental impact of our business operations. We have an environmental management policy in place to help us manage our impacts and ensure that we comply with all relevant environmental legislation.
