insignia understands the importance of uptime to your production schedule, which is why we offer full technical support for our range of hardware with service coverage Australia-wide. We have formed a Total Productive Maintenance (TPM) partnership approach to maintenance that ensures your business will experience the maximum system up-times to be expected from the hardware, and also offer practical advice on extending the life of your equipment.
Through preventative maintenance, support, and ongoing training and education we will significantly lower the likelihood of downtime, which effectively prevents unnecessary costs. Our fully qualified and trained technicians travel nation-wide in vehicles equipped with top-of-the-range tools and spare parts to get things back up and running again in the unlikely event of equipment failure.
With two warranty repair centers located in Brisbane and Melbourne, we've built direct relationships with product manufacturers to benefit your business with genuine parts and stock holdings. insignia is also a proud Zebra Authorized Service Provider, and Datamax-O’Neil Authorized Service Center.
Whether you're looking for assistance with BarTender, setting up a new printer, or need to request an on-site repair of your labelling equipment, log your query here or contact us using the links below.