FireMate has been specifically built for the Australian and New Zealand Fire Protection Industry. Every member of the FireMate Software team has a minimum of 15 years Fire Protection and relevant IT industry experience. This translates to us understanding your business, we know what you need to do to win the work and even more importantly, we know exactly what your team need to do to keep it! FireMate Software is solely focused on the Fire Industry so you can be assured that with only one focus, FireMate and the FireMate Software Team is the right choice for your business!
Asset Maintenance: Manage customers assets with ease, track critical information such as pressure tests dates, flow rates, last inspection date and the information can be recorded on any device (including barcode scanners).
Customer Portal: The FireMate client portal provides your clients with up to date information regarding the current status of their site.
Contract Administration: Contract administration is loaded with features. Set labour rates and equipment specific to a contract. Automatically itemise quotes and add CPI annually.
Scheduling: From hydrants to hose reels, emergency lights to extinguishers, special hazards to sprinklers the FireMate scheduler has been built specifically to handle all fire and life safety product disciplines.
Defects and Quoting: Every defect created is stamped with a date and time. Track conversion times from raising the defect to sending to the customer. Critical defects automatically notify the service manager.
Billing: Set up global rates for labour and equipment so billing becomes a breeze. Automatically email all invoices with the click of a button.
Q: Why is Firemate different from other asset management systems?
A: FireMate is a specifically built fire protection maintenance software for use by fire protection contractors. This allows our development team to have the sole focus of developing a product for use by these contractors, without having to also accommodate for other trades.
Q:How user friendly is Firemate?
A: FireMate’s new mobile platform is easy to use. The onsite workflow has been designed so that regardless if you are a tech savvy fire sparky, or a sprinkler fitter with a hate for anything technical you’ll pick FireMate up very quickly.
Q: Who uses Firemate Software?
A: Hundreds of users now trust FireMate to manage their fire protection business. FireMate is used by some of Australia’s largest fire protection companies and some of the smallest. FireMate is powerful enough to be used in a national multiple branch organisation, but flexible and easy to be used by sole traders and every other sized company in-between.
Q: What sort of training and support do you get from Firemate?
A: FireMate Software offers outstanding training and support. Firstly, as all FireMate training and support staff are from the fire protection industry we get your business. We provide a mixture of online and onsite training. Whatever suits your needs best.
FireMate Software | Fire Protection Maintenance Software
FireMate – The only electronic management system specifically built for the Australian and New Zealand Fire Protection Industry on the market for sale today!
FireMate has been designed and developed in Australia to assist fire protection contractors manage the requirements of Australian Standards AS1851, relevant New Zealand Standards and the ever increase modern day demands of their clients.
FireMate is not a generic service application that also does fire protection. FireMate is purpose built fire protection maintenance software. This means we have the sole focus and interests of fire protection contractors, which allows us to automate and streamline our software to make it comprehensive but simple to use.
Building the best fire protection software is what we do. It’s who we are and what we are all about!