Mining Simulators | Customer Support ...

Mining Simulators | Customer Support Programs | CSP

Sustainability - Advisor - Technology - Basic - Essentials Customer Support Programs

Flexible packages delivering system availability, mitigation of implementation risks and real operational results.

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Immersive Technologies’ Customer Support Packages (CSP) enable you to maximize the availability and performance of your Advanced Equipment Simulator and realize superior returns on investment.

Continued investment, in both your equipment and staff, will ensure your asset delivers great returns over the life of the equipment. Commitment to the CSP ensures asset protection as well as access to Immersive Technologies’ ever growing “best practices” knowledge base.

With a comprehensive spectrum of support features, CSPs allow for a level of coverage to meet your training needs.

These support programs represent a major commitment from Immersive Technologies to support and stand by our customers and their training simulator long into the future.

Support coverage includes the following key features:

Scheduled On-site Service
24 Hour Phone Support
System Upgrades
Extended Parts Warranty
Emergency On-site Service
Embedded Specialist Trainers
User Group Customer Forums
TrainerAdvantage™ Training
Custom Mine Site Updates
Curriculum Development
Curriculum Periodic Review and Update
Joint Implementation Planning and Management
Joint Operational Planning and Management
Site Data Analysis and Training Needs Analysis
On-Site Launch/Go Live Support
Continuous Improvement Projects
Management Progress Reporting
Workforce Development Projects

To contact Immersive Technologies about Mining Simulators | Customer Support Programs | CSP use Get a quote.

Immersive Technologies’ Customer Support Packages (CSP) enable you to maximize the availability and performance of your Advanced Equipment Simulator and realize superior returns on investment.

With a comprehensive spectrum of support features, CSPs allow for a level of coverage to meet your training needs.

These support programs represent a major commitment from Immersive Technologies to support and stand by our customers and their training simulator long into the future.

Support coverage includes the following key features:

Scheduled On-site Service
24 Hour Phone Support
System Upgrades
Extended Parts Warranty
Emergency On-site Service
Embedded Specialist Trainers
User Group Customer Forums
TrainerAdvantage™ Training
Custom Mine Site Updates
Curriculum Development
Curriculum Periodic Review and Update
Joint Implementation Planning and Management
Joint Operational Planning and Management
Site Data Analysis and Training Needs Analysis
On-Site Launch/Go Live Support
Continuous Improvement Projects
Management Progress Reporting
Workforce Development Projects

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To contact Immersive Technologies about Mining Simulators | Customer Support Programs | CSP use Get a quote.

AI Overview BETA

Immersive Technologies’ Customer Support Packages support its Advanced Equipment Simulators with ongoing equipment and staff support across the simulator’s operating life. Its 24-hour phone support gives customers a way to seek help with simulator issues at any time. When requesting a quote, share your simulator configuration, required support coverage and the training needs the package should address.

Scheduled and emergency on-site service
System upgrades and extended parts warranty
Embedded specialist trainers and TrainerAdvantage Training
Curriculum development, with periodic review and updates
On-site launch support, continuous improvement projects and management progress reporting

Source: listing by Immersive Technologies on IndustrySearch · Updated 31 Oct 2026

AI Overview is generated by artificial intelligence and may contain mistakes.

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