Any system that is introduced must be capable of ensuring that all information is economically and efficiently captured and made available quickly and effectively to everyone that needs it both internally and external to the business. It must also ensure that this information is safely stored and available for years to come.
- Document Imaging
A scanner converts all documents and in particular Proof of Delivery documents (POD’S) into an electronic format. A database stores these images for easy retrieval, whilst using the latest algorithms to minimise disc storage space.
Electronic POD’s can be available for customers to view on the Internet, in CD-Rom format or by viewing the appropriate job within Sapphire.
- The Solution
The Translogix Sapphire Document Imaging Module captures the scanned data and integrates it directly into the Sapphire system. The data is then automatically managed, updating all relevant modules including transport operations and accounts.
It allows you to meet the needs of your customers quickly and efficiently without the need to store reams of original paperwork and provide a seamless workflow for your operational systems. Being able to respond quickly to customer queries provides a real competitive advantage as well as saving time and money.
- The Savings
- Cash Savings
As you will never lose documents you can ensure all jobs are accurately billed. You will also remove the need for expensive and time consuming off location archives. Also because you can e-mail copies of documents you can save on mailing and fax costs.
- Resource Savings
Electronic document imaging, transfer and storage saves the cost of printing, photocopying, stationary costs and the costs of unproductive office space taken up with filing cabinets.
- Productivity Savings
It’s estimated that the average employee spends 15% of their time looking for information, which can be made significantly easier with this system. As much of this time may relate to customer queries the resulting improved customer service is also a benefit.
- Cash Savings
Overall customers can expect to get a return on investment in just 12 months on the cash and resource savings alone.